Shipping policy

Shipping Policy

We currently ship to addresses within the United States only.

Processing time

Orders are processed and shipped within 1-2 business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays are processed the next business day.

Shipping rates and delivery

Standard Shipping - $8 flat rate, delivered in 3-5 business days after your order ships. You will receive a confirmation email with tracking information as soon as your order is on its way.

Lost or delayed packages

If your tracking shows no movement for more than 5 business days, or your package is marked delivered but has not arrived, contact us at hello@nordo.skin and we will help track it down or make it right.

Wrong address

Please double-check your shipping address at checkout. If you notice an error, email us as soon as possible - we can update the address only if the order has not yet shipped. NORDO is not responsible for orders shipped to an incorrect address provided by the customer.

Questions

Contact us anytime at hello@nordo.skin.